Can there be a section on the Reports- Availability section where we can plot schedules and see in percentage the "Adherence" of the agents
under review
J
John Erwin
Can we have section on the Reports- Availability where we can plot schedules and see in Percentage the adherence to their schedules? This computes the log outs during shifts, break, over break and late log ins and complete hours worked in a weekly, monthly, daily basis?